OUR OFFICE

Dongguan Nengjiang Electronic Technology Co., Ltd

Zone B, 4th Floor, Building 4, Qiaocheng Industrial Zone, No. 11, Qiaocheng Road,Changping Town,Dongguan City

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

yes.The consistency between the product you purchased and the details shown in the picture.

Where can I view my sales receipt?

You can log in with the account you registered on our official website to view the information. Alternatively, you can check the confirmation email or log in to the "Payment WorldTrade" to view the order details.

How can I return an item?

If you have any trouble returning the goods, please contact our customer service via email or through the social media accounts of various platforms. Provide the order number and inquire about the relevant return procedures. It is not allowed to return the goods directly or refuse to accept them. Otherwise, relevant fees will be deducted from your order.

Will you restock items indicated as “out of stock?”

Generally, the products that can be ordered are those with stock. If there is no stock, please feel free to contact us to inquire about the actual stock situation.

Where can I ship my order?

The order will be sent to your delivery address. If it cannot be delivered, we will contact you to process a refund.

Information about us

CONTACT US FOR ANY QUESTIONS

Contact:Mr. Gao

Tel:(0769) 8222 0150

E-Mail:info@bgvp-hifi.com

Address:Zone B, 4th Floor, Building 4, Qiaocheng Industrial Zone, No. 11, Qiaocheng Road,Changping Town,Dongguan City,Guangdong Province,China.